Privacy Policy

When you request a quote or contact us, we collect the information you choose to share — your name, phone number, email address, ZIP code, and details about your vehicle (year, make, model) and the type of glass damage you have. If you send a photo of the damage, we keep it only to assess the job.

We also collect limited technical information automatically when you visit our website, such as your approximate location (city and region), browser type, device type, and the pages you view. This helps us understand how visitors use the site and improve it over time.

We use your contact information to respond to your quote request, schedule your appointment, verify your insurance coverage, and provide the auto glass service you asked for. We may also call or text you to confirm an appointment, follow up on a completed job, or answer a question you asked.

We use analytics tools to understand traffic patterns and which pages are most useful to visitors. This data is aggregated and does not identify you personally in the reports we review.

If you ask us to file an insurance claim on your behalf, we share your policy information with your insurer and its claims adjuster to verify coverage and bill the claim. We share only what is necessary to process the claim and complete the repair. We do not sell your insurance information to anyone.

Our website uses cookies and similar technologies to measure traffic, understand how the site is used, and show you relevant ads if you visit us from a search or advertising campaign. You can control or disable cookies in your browser settings, though some features of the site may not work correctly without them.

We use third-party services to operate and improve our website and marketing. These may include web analytics, advertising platforms, and customer communication tools. Each of these services has its own privacy policy governing how it handles data. We do not control their practices and recommend reviewing their policies.

We keep your contact and vehicle information for as long as needed to provide the service and respond to your questions. For completed jobs, we retain installation records (glass part numbers, urethane lot numbers, and calibration documentation) so we can answer questions about the work later. We do not keep information longer than necessary for the purpose it was collected.

You can decline to share information with us, though we will not be able to provide a quote or schedule service without basic contact details. You can ask us to update or correct your information, or request that we stop contacting you about future promotions. To make any of these requests, contact us using the details at the bottom of this page.

We take reasonable steps to protect the information you share with us from unauthorized access or disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work to protect your information consistent with industry standards for a small business of our type.

Our website and services are intended for adults who own or operate vehicles. We do not knowingly collect information from children under 13. If you believe a child has shared information with us, contact us and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the last-updated date at the top of this page. Material changes will be posted on this page.